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The Centre is fully compliant with the Disability Discrimination Act and has wheelchair access throughout. Facilities are available for the deaf. All patient information guides are available in Braille, on disk and in large print if required.

Disabled parking is available within the Broad Street Mall car park.

If you require assistance when visiting the Centre, please let us know in advance or upon arrival. You may do so by telephoning us on 0118 902 8300.


If you want to have someone with you during your appointment then you can request a chaperone. This could be a member of staff or a person of your choosing who is over 18 years of age. The clinician will consider whether or not it is appropriate for a relative or friend to act as a chaperone and may ask for a member of staff to also be present. Please let us know before your appointment if you would like a chaperone to be present.

If either the patient or the clinician would like a chaperone to be present or is uncomfortable with the choice of chaperone, the appointment may be delayed to a later date when an alternative chaperone is available.

Jeżeli wymagają Państwo dodatkowej osoby towarzyszącej przy badaniu (na każdym etapie konsultacji), prosimy o informacje, wówczas zorganizujemy tego typu wizytę.

यदी तपाई गोप्य रुपमा बोल्न चाहनुहुन्छ वा यदी कसैलाई साक्षी राख्न चाहनुहुन्छ भने अथवा तपाईको परामर्स भैरहेको कुनै पनि बखतमा नेपाली अनुवादकको आवश्येक भएको खण्डमा अनुरोध गर्न सक्नुहुन्छ, हामी तपाईलाई उपलब्ध गराउन सक्छौ

Non-English speaking patients

All patient information guides are available in other languages. Please contact us stating which information guide you would like and in which language. Please inform us in advance of your visit if you require an interpreter during your consultation.

How to ask for an interpreter
tłumacz ustny

Ask the receptionist if you would like an interpreter booked.

Zapytaj recepcjonistkę jeśli chcesz tłumacza.

यदि तपाईँले बुक एक अनुवादक चाहनुहुने पाहुनालाइ स्वागत गर्ने व्यक्ति सोध्छन्।