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Page updated 29th July 2022:

Please note, the Broad St. Mall is currently open Monday-Saturday 08:00-18:00 and Sunday 11:00-17:00 so if you are visiting us outside of these times you will need to enter the mall via the main entrance (doors located next between Taco Bell and Trespass.) Please allow extra time when planning to attend appointments due to this. Thank you.

  • Please wear a face mask or suitable face covering when attending any face to face appointment.
  • Please do not attend if you have a fever, cough, loss of smell/taste or if you have been advised to self-isolate.
  • Only one adult can attend each appointment. If the appointment is for a child, one parent/guardian may attend with the child. This is to reduce the number of people in the surgery at one time and help maintain social distancing.

We appreciate your co-operation during these times. 


























Extended Hours, Open for Longer

As from 01 October 2018, patients will be able to access appointments during evenings and weekends, Mon -Thu 0800-2000, Fri 0800-1830, Sat 0800-1600. To book an appointment contact your Practice.


The Practice offers an appointment system with 10 minute appointment slots.

Appointments are available at various times, depending on the day of the week. As well as weekdays, we offer appointments on Saturday mornings with the doctor and both Saturday and Sunday with the practice nurse.


Appointments can be made by visiting the centre, going online or telephoning during opening hours on 0118 902 8300.

In order to book appointments online you need to complete an online registration form which is available from reception.

When booking online appointments if you require one of the following please book 20 minutes; pregnancy checks with GP, medication reviews, diabetic reviews and asthma reviews, also if you have more than 1 problem you need to discuss. Spirometry appointments MUST be booked with Dr Maroof for 30 minutes. If you have any difficulty please phone reception and they will be happy to help. Please also be aware GPs do not do cervical smear tests and immunisations. You can only book online appointments for GPs, for nurse appointments please call reception.

The centre operates a walk-in nurse service which is available without an appointment to all patients.

You should be able to see a GP within 48 hours, a healthcare professional within 24 hours, your choice of GP within seven days and a pre-booked appointment up to four weeks in advance.

No longer need your appointment?

Our patients are missing, on average, 200 pre-arranged appointments every month, which is wasting appointments that could have been re-allocated to people who really need our help.

If you no longer need your appointment please let us know, even if it’s only a matter of hours before your appointment is due. Either call us or use the online service (if you’ve registered to use this service) and we’ll be able to re-allocate the time to someone who needs it.