TEMPORARY CLOSURE OF READING WALK-IN HEALTH CENTRE dated 03 April 2020.

Due to the current COVID-19 Outbreak, Reading Walk-In Health Centre GP Surgery has temporarily relocated to Milman Road Health Centre, Milman Road, Reading, Berkshire, RG2 0AR. The GP Surgery telephone number has remained the same. Registered Patients can ONLY access the GP service via telephone triage: 0118 902 8300. Please note that our opening hours are now 08:00-18:30 Monday to Friday.

In order to prepare for the Reading and Wokingham Respiratory Hub, the Walk In Centre is NOW CLOSED to all walk in patients with effect from today, Wednesday 01 April at 8pm.

Walk-in patients who are NOT registered with the practice are advised to contact their own GP practice or call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

 

Diabetic Eye Screening Programme as from Tuesday 24 March 2020.

Due to the Coronavirus outbreak, the Diabetic Eye Screening clinic at this venue (Reading Walk-In Health Centre) is cancelled.
The Bookings team will be in touch to rearrange your appointment once screening resumes.

Please click here to see a larger copy of the poster.

IMPORTANT MESSAGE TO ALL REGISTERED PATIENTS – CORONAVIRUS UPDATE as at 11 March 2020:

Due to the current outbreak of Coronavirus we are NO longer able to offer routine face to face appointments at the surgery for health and safety reasons. Only telephone appointments can be booked presently online or through reception.

Face to face appointments will only be offered after a telephone triage with a doctor.

Please do not attend any appointments you have already booked, if you have any of the following symptoms: fever, cough or breathlessness OR if you have been advised to self-isolate due to recent travel or known contact with Coronavirus.

Please kindly phone reception and ask for your appointment to be changed to a telephone appointment and a doctor will phone you instead. If you do not have any of these symptoms please feel free to attend this appointment in person if you wish to do so, otherwise you are welcome for this appointment to be changed to a telephone appointment also.

We apologise for this inconvenience and hope we will be back to normal working order in the near future.

IMPORTANT MESSAGE REGARDING ONLINE APPOINTMENTS AND CORONAVIRUS:

All face to face online appointments with a doctor have been suspended due to the outbreak of Coronavirus. If you have an upcoming appointment already booked please see above. Only telephone consultations can currently be booked online at this time.

You will be triaged by the doctor on the telephone and managed appropriately. The online app can still be used to request repeat prescriptions.

We apologise for the inconvenience.

Thank you

Practice Manager

CORONAVIRUS ADVICE FOR PATIENTS

For the latest advice please see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places, even if you do not have symptoms:

• anywhere in Italy on or after 9 March
• specific areas in northern Italy in the last 14 days
• Iran in the last 14 days
• Hubei province in China in the last 14 days
• Daegu, Cheongdo or Gyeongsan in South Korea in the last 14 days

Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places in the last 14 days and have a cough, high temperature or shortness of breath, even if your symptoms are mild:

• Italy (outside specific areas in northern Italy) before 9 March
• mainland China outside of Hubei province
• South Korea outside of Daegu, Cheongdo and Gyeongsan
• Cambodia
• Hong Kong
• Japan
• Laos
• Macau
• Malaysia
• Myanmar
• Singapore
• Taiwan
• Thailand
• Vietnam

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.

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Cervical Screening Drop In Clinic

We are holding a drop in clinic on Saturday 14th March from 12:30-17:30.

If you are due for a cervical screening test (please call to check if you are unsure) and have not had unprotected sex in the 3 weeks before that date, please come in and collect a ticket number from the small waiting room to have this done. There will be 2 nurses running this drop in.

You don’t need to give your details to reception – just help yourself to a ticket which will be on a small table in the waiting room.

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Please note from 01/09/2019 we will be no longer be accepting faxes. Please email us at bwccg.readingwalkinhealthcentre@nhs.net

Extended Hours, Open for Longer

As from 01 October 2018, patients will be able to access appointments during evenings and weekends, Mon -Thu 0800-2000, Fri 0800-1830 and Sat 0800-1600. To book an appointment contact your Practice.

General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.

Walk-in Centre

Our walk-in centre offers treatment, information and advice for a range of minor illnesses and injuries. Anyone can use our walk-in service, you do not need to be a GP registered patient.

There are no pre-bookable appointments on the walk-in service, simply book in at reception. Please be aware that some patients are called out of turn, depending on clinical need.

Please note we do dressings between 10.00 – 18.00.

The walk-in centre will only repeat the following types of medication (with evidence):

• Contraception
• Diabetic Medications
• Blood Pressure Medications
• Warfarin
• Asthma Medications
• Epilepsy Medication

If you are attending for the administration of injectable medication you will require a letter signed by a clinician giving us the authority to do so.

Over the counter medications no longer available on prescription

As from the 31st May 2018 medicines which are readily available to buy from local pharmacies, shops or supermarkets for children or adults will NO longer be available on prescription. Please see the Prescriptions page for more information.

Patients attending the walk-in centre for dressing changes are advised to attend between 10am and 6pm. Please be aware that not all wounds require daily dressings. The Reading Walk-In Health Centre is unable to perform compression dressings due to their specialised nature; therefore you will need to book an appointment with your own GP surgery to see the practice nurse or discuss alternative arrangements e.g. the district nursing service.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

 

We encourage all patients to register for this free service, which can be arranged directly with the pharmacy when collecting your medication. Alternatively, you can ask at reception.