Stay at home if you have coronavirus symptoms

Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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From 5th November 2020 the Broad St. Mall will be open Monday-Saturday 09:00-17:00 and Sunday 11:00-17:00 so if you are arriving outside of these times you will need to enter the mall via the Oxford Road entrance (doors located next to Taco Bell and and Trespass.)


Welcome to Reading Walk-in Health Centre (dated 14th October 2020)

As part of the CCG’s Winter planning and COVID-19 response, please note the CCG have reinstated the Reading Walk-in Centre (WIC) service with effect from Wednesday 14th October 2020.

The service will operate on a booked appointment basis only via NHS 111 – patients will only be booked into Walk-in Centre appointments when they cannot be directed to their own practice. 

Please note if you present at the centre without a prior appointment you will be triaged on the door by a clinician and referred either to your GP or NHS 111 unless you have life threatening symptoms.

Therefore please do not arrive directly at the Walk-in Centre.


Flu Campaign for patients aged between 50 and 64 and not in a clinical risk group – dated 10th September 2020

Please note, if you are aged between 50 and 64 and are not in a clinical risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Registered Patients

Please ensure you update us of any change in address or contact telephone number. Failure to do so may affect your registration. Contact Reception by pressing option one for further information.

If you are unable to provide proof of address at the time of your registration you will have 3 months to provide us with the required documentation otherwise we will deregister you without notification. If you experience any difficulty obtaining this information we are here to help. You should speak to Reception as soon as you can to enable us to support and advise you of your best options.

Registered List (GP Surgery) Opening times

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 20:00
Saturday 08:00 – 18:30
Sunday 08:00 – 16:00


Walk-in List Opening times (Booked appointments only via NHS 111) 

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 20:00
Saturday 08:00 – 20:00
Sunday 08:00 – 20:00

Additional Information

When the Practice is closed, you can call NHS 111 or go online at In a Medical Emergency dial 999.


For the latest advice please see

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.


Due to the current outbreak of Coronavirus we are NO longer able to offer routine face to face appointments with the GP at the surgery for health and safety reasons. Only telephone appointments can be booked presently online or via Reception.

Face to face appointments will only be offered after a telephone triage with a clinician.

Please do not attend any face to face appointments if you have any of the following symptoms: fever, cough, breathlessness or loss of smell/taste OR if you have been advised to self-isolate due to recent travel or known contact with Coronavirus.

Thank you.

Reading Walk-in Health Centre team

General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.

Walk-in Centre

Our walk-in centre offers treatment, information and advice for a range of minor illnesses and injuries. To access this service, you must be referred through NHS 111.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service, which can be arranged directly with the pharmacy when collecting your medication. Alternatively, you can ask at reception.