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Repeat Prescriptions (dated 3/10/22)

From Monday 17th October we will no longer be able to take repeat prescription requests by telephone.  This is to prevent errors being made and leaves the telephone lines free for urgent matters.

To request a repeat prescription, please use one of these methods:

  • the NHS App or other app such as My GP or Patient Access
  • email the details of your request (name, date of birth, and names of medications) to bobicb-bw.readingwalkinhealthcentre@nhs.net
  • drop your repeat medication slip into the Prescription Box in reception
  • or speak to one of our staff at reception in person.

Cash Payments Stopping From 1st October 2022

As from the 1st of October 2022 the practice will no longer be able to accept cash payments for chargeable medical forms, reports or letters.  We will only be able to accept card payments.


Welcome to Reading Walk-in Health Centre (dated 31 March 2021)

As of the 1st April 2021 the  Walk-In service will be closed.  This decision has been taken by the Berkshire West CCG. A consultation is in process in order to establish the future level of need for a Walk-In service and how this demand could be met in other ways. Please be assured that no final decision will be made prior to completion of the consultation process.

Patients registered with the GP surgery should continue to access the service as normal.

The Broad St. Mall will be open Monday-Saturday 08:00-18:00 and Sunday 11:00-17:00 so IF YOU ARE ARRVING OUTSIDE OF THESE TIMES you will need to enter the mall via the main entrance (doors located between Taco Bell and Trespass.)


Registered List (GP Surgery) Opening times

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 18:30
Saturday 08:00 – 13:00
Sunday CLOSED
Bank Holiday CLOSED

When the Practice is CLOSED Patients are to call NHS 111 or go online at 111.nhs.uk.  In a Medical Emergency dial 999.

Walk-in List – CLOSED (From 01 April 2021 until further notice)

Monday CLOSED
Tuesday CLOSED
Wednesday CLOSED
Thursday CLOSED
Friday CLOSED
Saturday CLOSED
Sunday CLOSED

All Registered Patients

Please ensure you update us of any change in address or contact telephone number. Failure to do so may affect your registration. Contact Reception by pressing option one for further information.


 Patient Participation Group 

Our November meeting will now be held at the practice on Monday 12th December between 6pm and 7pm. The PPG will continue to meet on a monthly basis at present. All registered patients are welcome to attend.


Additional Information

When the Practice is closed, you can call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

CORONAVIRUS ADVICE FOR PATIENTS

For the latest advice please click here

Information for all women of childbearing age, currently pregnant or breastfeeding click here

Use the 111 online coronavirus service to find out what to do next.


Regarding certificates or evidence about your COVID vaccination status (dated 12 May 2021)

We are unable to issue this certificate at the practice and we kindly ask that you do not call or email us with queries relating to this.

You can find information on this via the following link at https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

Proof of your vaccination status will be available in the NHS app from 17th May 2021 – The NHSapp can be downloaded from:
https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone/iOS
https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for Android.

If you have not used it before, there is a self-registration process within the app to create an “NHS login” as per https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example “Patient Access”, you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you.

This must be at least 5 days after you’ve completed your course of the vaccine.

The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans.

Kind regards,

The Reading Walk-In Health Centre Team


General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.


Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service which can be arranged by our reception team.

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