Stay at home if you have coronavirus symptoms

Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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Flu Campaign for patients aged between 50 and 64 and not in a clinical risk group – dated 10 Sept 2020

Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Welcome to Reading Walk-in Health Centre

The Walk-In Service still remains closed to any walk-in patients due to COVID-19. Walk-in patients who are NOT registered with the practice are advised to contact their own GP practice or call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

Registered Patients

Please ensure you update us of any change in address or contact telephone number. Failure to do so may affect your registration. Contact Reception by pressing option one for further information.

If you are unable to provide proof of address at the time of your registration you will have 3 months to provide us with the required documentation otherwise we will deregister you without notification. If you experience any difficulty obtaining this information we are here to help. You should speak to Reception as soon as you can to enable us to support and advise you of your best options.

Opening times

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 20:00
Saturday 08:00 – 18:30
Sunday Closed

Additional information

The Practice is CLOSED Sunday and Public Holidays. When the Practice is closed call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

CORONAVIRUS ADVICE FOR PATIENTS

For the latest advice please see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.

IMPORTANT MESSAGE TO ALL REGISTERED PATIENTS – CORONAVIRUS UPDATE as at 6th April 2020:

Due to the current outbreak of Coronavirus we are NO longer able to offer routine face to face appointments at the surgery for health and safety reasons. Only telephone appointments can be booked presently online or through reception.

Face to face appointments will only be offered after a telephone triage with a doctor.

Please do not attend any face to face appointments, if you have any of the following symptoms: fever, cough, breathlessness or loss of smell/taste OR if you have been advised to self-isolate due to recent travel or known contact with Coronavirus.

IMPORTANT MESSAGE REGARDING ONLINE APPOINTMENTS AND CORONAVIRUS:

All face to face online appointments with a doctor have been suspended due to the outbreak of Coronavirus. Only telephone consultations can currently be booked online at this time.

You will be triaged by the doctor on the telephone and managed appropriately. The online app can still be used to request repeat prescriptions.

Thank you

Reading Walk-in Health Centre team


General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.

Walk-in Centre

Our walk-in centre offers treatment, information and advice for a range of minor illnesses and injuries. Anyone can use our walk-in service, you do not need to be a GP registered patient.

There are no pre-bookable appointments on the walk-in service, simply book in at reception. Please be aware that some patients are called out of turn, depending on clinical need.

Please note we do dressings between 10.00 – 18.00.

The walk-in centre will only repeat the following types of medication (with evidence):

  • Contraception
  • Diabetic Medications
  • Blood Pressure Medications
  • Warfarin
  • Asthma Medications
  • Epilepsy Medication

If you are attending for the administration of injectable medication you will require a letter signed by a clinician giving us the authority to do so.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

 

We encourage all patients to register for this free service, which can be arranged directly with the pharmacy when collecting your medication. Alternatively, you can ask at reception.Use the 111 online coronavirus service to find out what to do next.

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