Stay at home if you have coronavirus symptoms

Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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Welcome to Reading Walk-in Health Centre (dated 31 March 2021)

As of the 1st April 2021 the current appointment based Walk-In service will be temporarily closed. This decision has been taken by the Berkshire West CCG and is in response to a significant drop in daily demand. A consultation process will commence in May 2021 in order to establish the future level of need for a Walk-In service and how this demand could be met in other ways. Please be assured that no final decision will be made prior to completion of the consultation process.

Patients registered with the GP surgery should continue to access the service as normal.

The Broad St. Mall will be open Monday-Saturday 08:00-18:00 and Sunday 11:00-17:00 so if you are arriving outside of these times you will need to enter the mall via the Oxford Road entrance (doors located next to Taco Bell and and Trespass.)

Registered List (GP Surgery) NEW Opening times

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 18:30
Saturday 08:00 – 13:00
Sunday CLOSED

When the Practice is CLOSED Patients are to call NHS 111 or go online at 111.nhs.uk.  In a Medical Emergency dial 999.

Walk-in List -CLOSED (From 01 April 2021 until further notice)

Monday CLOSED
Tuesday CLOSED
Thursday CLOSED
Friday CLOSED
Saturday CLOSED
Sunday CLOSED

Registered Patients

Please ensure you update us of any change in address or contact telephone number. Failure to do so may affect your registration. Contact Reception by pressing option one for further information.

If you are unable to provide proof of address at the time of your registration you will have 3 months to provide us with the required documentation otherwise we will deregister you without notification. If you experience any difficulty obtaining this information we are here to help. You should speak to Reception as soon as you can to enable us to support and advise you of your best options.

Additional Information

When the Practice is closed, you can call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

CORONAVIRUS ADVICE FOR PATIENTS

For the latest advice please see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.

IMPORTANT MESSAGE TO ALL REGISTERED PATIENTS – CORONAVIRUS UPDATE as at 6th April 2020:

Due to the current outbreak of Coronavirus we are NO longer able to offer routine face to face appointments with the GP at the surgery for health and safety reasons. Only telephone appointments can be booked presently online or via Reception.

Face to face appointments will only be offered after a telephone triage with a clinician.

Please do not attend any face to face appointments if you have any of the following symptoms: fever, cough, breathlessness or loss of smell/taste OR if you have been advised to self-isolate due to recent travel or known contact with Coronavirus.

Thank you.

Reading Walk-in Health Centre team


General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

We encourage all patients to register for this free service, which can be arranged directly with the pharmacy when collecting your medication. Alternatively, you can ask at reception.

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