Text reminders are here
We can now send text reminders directly to your mobile
My dad works here and he's here to help you
Please treat colleagues how you would like to be treated
Call 111 when it's less urgent than 999
Call 111 if you think you need to go to A&E or an urgent care service, your GP is closed or you don't know where to go for healthcare services
Patient participation group
Have your say and get involved in Reading Walk-in Centre. Ask at reception or call up for more information.
Please note from 01/09/2019 we will be no longer be accepting faxes. Please email us at bwccg.readingwalkinhealthcentre@nhs.net.
Our next Patient Participation Group (PPG) is being held on Monday 9th December at 18:00. This is open to all registered patients. If you would like to attend please register your interest using the PPG link in the contact information above. Please send any agenda items to bwccg.readingwalkinhealthcentre@nhs.net FAO Kayley, Assistant Service Manager.
Extended Hours, Open for Longer
As from 01 October 2018, patients will be able to access appointments during evenings and weekends, Mon -Thu 0800-2000, Fri 0800-1830 and Sat 0800-1600. To book an appointment contact your Practice.
General Practice
Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.
We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.
Walk-in Centre
Our walk-in centre offers treatment, information and advice for a range of minor illnesses and injuries. Anyone can use our walk-in service, you do not need to be a GP registered patient.
There are no pre-bookable appointments on the walk-in service, simply book in at reception. Please be aware that some patients are called out of turn, depending on clinical need.
The walk-in centre will only repeat the following types of medication (with evidence):
- Contraception
- Diabetic Medications
- Blood Pressure Medications
- Warfarin
- Asthma Medications
- Epilepsy Medication
If you are attending for the administration of injectable medication you will require a letter signed by a clinician giving us the authority to do so.
Over the counter medications no longer available on prescription
As from the 31st May 2018 medicines which are readily available to buy from local pharmacies, shops or supermarkets for children or adults will NO longer be available on prescription. Please see the Prescriptions page for more information.
Patients attending the walk-in centre for dressing changes are advised to attend between 10am and 6pm. Please be aware that not all wounds require daily dressings. The Reading Walk-In Health Centre is unable to perform compression dressings due to their specialised nature; therefore you will need to book an appointment with your own GP surgery to see the practice nurse or discuss alternative arrangements e.g. the district nursing service.
Opening times
Our centre is open from 8am to 8pm Monday to Sunday (including bank holidays). Waiting times vary on a day to day basis. The last routine walk-in patient will be booked on at 7:45pm however the list can occasionally close earlier due to high demand / emergencies. Please note we may not be able to facilitate all types of dressing at peak times due to high demand / end of day.
Out of hours
If you need urgent medical care when the centre is closed, you should telephone NHS 111.