Stay at home if you have coronavirus symptoms

Your GP practice is open. The way you receive medical care will change.

This will mean:

  • You will receive most care by telephone or video
  • You may need to access services using the NHS app or online
  • Your prescriptions will be sent electronically to your chosen pharmacist – you do not need to go to your practice to collect the script
  • Your practice will not be prescribing medicines that are available to buy over the counter

Please make sure you:

  • Check online to see how your practice is changing
  • Do not go to your GP practice unless invited to do so
  • If you have symptoms of coronavirus stay at home and follow the latest advice on nhs.co.uk/coronavirus

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From Monday 6th July 2020 we are once again operating from Reading Walk-In Health Centre in the Broad Street Mall. Please DO NOT attend the Milman Road Health Centre from this date. Please see attached letter from the CCG, WiC letter to patients 

  • Please wear a face mask or suitable face covering when attending any face to face appointment.
  • Please do not attend if you have a fever, cough or loss of smell/taste.
  • Only one adult can attend each appointment. If the appointment is for a child, one parent/guardian may attend with the child. This is to reduce the number of people in the surgery at one time and help maintain social distancing.

We appreciate your co-operation during these times.

Registered Patients can ONLY access the GP service via telephone triage: 0118 902 8300. GP face to face appointments are only bookable by the GP following a telephone consultation. Please contact reception to book any nurse/HCA appointments. 

The centre still remains closed to any walk-in patients, walk-in patients who are NOT registered with the practice are advised to contact their own GP practice or call NHS 111 or go online at 111.nhs.uk. In a Medical Emergency dial 999.

 

 

 

 

 

 

 

 

CORONAVIRUS ADVICE FOR PATIENTS

For the latest advice please see https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Use the 111 online coronavirus service to find out what to do next.

Do not go to a GP surgery, pharmacy or hospital.

IMPORTANT MESSAGE TO ALL REGISTERED PATIENTS – CORONAVIRUS UPDATE as at 6th April 2020:

Due to the current outbreak of Coronavirus we are NO longer able to offer routine face to face appointments at the surgery for health and safety reasons. Only telephone appointments can be booked presently online or through reception.

Face to face appointments will only be offered after a telephone triage with a doctor.

Please do not attend any face to face appointments, if you have any of the following symptoms: fever, cough, breathlessness or loss of smell/taste OR if you have been advised to self-isolate due to recent travel or known contact with Coronavirus.

IMPORTANT MESSAGE REGARDING ONLINE APPOINTMENTS AND CORONAVIRUS:

All face to face online appointments with a doctor have been suspended due to the outbreak of Coronavirus. Only telephone consultations can currently be booked online at this time.

You will be triaged by the doctor on the telephone and managed appropriately. The online app can still be used to request repeat prescriptions.

Thank you

Reading Walk-in Health Centre team

Extended Hours, Open for Longer

As from 01 October 2018, patients will be able to access appointments during evenings and weekends, Mon -Thu 0800-2000, Fri 0800-1830 and Sat 0800-1600. To book an appointment contact your Practice.

General Practice

Our centre gives you additional choice and greater access to healthcare in Reading offering a full general practice for registered patients. The general practice offers pre-bookable appointments to its registered patients.

We offer online services to registered patients which allows you to request services such as repeat prescriptions or appointments at a time that is convenient for you.

Walk-in Centre

Our walk-in centre offers treatment, information and advice for a range of minor illnesses and injuries. Anyone can use our walk-in service, you do not need to be a GP registered patient.

There are no pre-bookable appointments on the walk-in service, simply book in at reception. Please be aware that some patients are called out of turn, depending on clinical need.

Please note we do dressings between 10.00 – 18.00.

The walk-in centre will only repeat the following types of medication (with evidence):

  • Contraception
  • Diabetic Medications
  • Blood Pressure Medications
  • Warfarin
  • Asthma Medications
  • Epilepsy Medication

If you are attending for the administration of injectable medication you will require a letter signed by a clinician giving us the authority to do so.

Over the counter medications no longer available on prescription

As from the 31st May 2018 medicines which are readily available to buy from local pharmacies, shops or supermarkets for children or adults will NO longer be available on prescription. Please see the Prescriptions page for more information.

Patients attending the walk-in centre for dressing changes are advised to attend between 10am and 6pm. Please be aware that not all wounds require daily dressings. The Reading Walk-In Health Centre is unable to perform compression dressings due to their specialised nature; therefore you will need to book an appointment with your own GP surgery to see the practice nurse or discuss alternative arrangements e.g. the district nursing service.

Electronic Prescription Service

The Electronic Prescription Service (EPS) is a NHS service that allows us to send your prescription(s) directly to your chosen pharmacy. This paper-free prescription service means that you do not have to come into the surgery to collect your prescription.

 

We encourage all patients to register for this free service, which can be arranged directly with the pharmacy when collecting your medication. Alternatively, you can ask at reception.Use the 111 online coronavirus service to find out what to do next.

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